System freezes and Bluescreens 0x8000000000000002
Hello!
I have had my system for a week now with issues.
Sometimes the system freezes at startup sometimes after a few hours.
Does not matter what I do.
The Spec:
Intel Core i7 Quad i7-930
ASUS P6X58D-E
Corsair TX 750W PSU
Corsair Dominator DHX+ DDR 1600Mhz 6GB
BenQ TFT 24" G2420HDBL LED
Antec Performance One P193
Samsung 22x DL SH-S223C, Svart
Asus Geforce GTX 470
Samsung Spinpoint F3 1TB
Windows 7 Pro 64-Bit Svensk
Some I found in event viewer.
- System
- Provider
[ Name] Microsoft-Windows-Eventlog
[ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148}
EventID 1101
Version 0
Level 2
Task 101
Opcode 0
Keywords 0x4020000000000000
- TimeCreated
[ SystemTime] 2010-08-27T20:41:55.642831800Z
EventRecordID 1133
Correlation
- Execution
[ ProcessID] 1320
[ ThreadID] 1476
Channel Security
Computer Fortress
Security
- UserData
- AuditEventsDropped
Reason 0
#####################################
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2010-08-27T20:41:49.824021600Z
EventRecordID 5048
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Fortress
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
##############################################
- System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers] 32768
Level 2
Task 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2010-08-27T20:41:54.000000000Z
EventRecordID 5044
Channel System
Computer Fortress
Security
- EventData
22:40:01
2010-08-27
193
DA07080005001B001600280001008100DA07080005001B001400280001008100600900003C000000010000006009000000000000B00400000100000000000000
--------------------------------------------------------------------------------
Binära data:
Data som 16-bitarsvärden (word)
0000: 000807DA 001B0005 00280016 00810001
0008: 000807DA 001B0005 00280014 00810001
0010: 00000960 0000003C 00000001 00000960
0018: 00000000 000004B0 00000001 00000000
Data som 8-bitarsvärden (byte)
0000: DA 07 08 00 05 00 1B 00 Ú.......
0008: 16 00 28 00 01 00 81 00 ..(....
0010: DA 07 08 00 05 00 1B 00 Ú.......
0018: 14 00 28 00 01 00 81 00 ..(....
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 00 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 00 00 00 00 ........
There you have "some"
Here is my Dump file,
Here you can download it:
2shared - download 082610-23010-01.dmp
## A long way down on that page press-->: "Save file to your PC: click here" ##
I have runned Memtest86+ Without errors,
Also tested Known Good Memory/Harddrive= Still same problem..
Even got Freeze during windows installation
Regards
Tobias
August 30th, 2010 6:28pm
2shared isn't letting me download it, can you upload it to skydrive,
http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html
-- Mike Burr
Free Windows Admin Tool Kit Click here and download it now
August 30th, 2010 7:48pm
Even got Freeze in BIOS just now...
Now to determine if it's the Motherboa or CPU..
Disabled Speestep=same issue..
<iframe title ="Preview" scrolling="no" marginheight="0" marginwidth="0" frameborder="0" style="width:98px;height:115px;padding:0;background-color:#fcfcfc;" src="http://cid-57633307b8c26924.office.live.com/embedicon.aspx/Public/082610-23010-01.dmp"></iframe>
August 30th, 2010 10:19pm
It appears that you have a serious hardware problem, based on the
dump, I would say that it is most likely the processor (the error
specifically states that it was an internal timer issue). I have also
seen this type of timer issue with faulty RAM, but as you said it may
also be a problem in the motherboard. I would try to rule 1-2 of these
out (or simply replace the parts if under warranty)
Short of replacing the processor (if it is on warranty/maintenance), I
would consider testing the processor with Prime95 (use the
stress/torture test)
http://www.mersenne.org/freesoft/
Next I would test; the RAM with Windows Memory Diagnostic and memtest86+
http://oca.microsoft.com/en/windiag.asp
http://www.memtest.org/
5: kd> !analyze -v
ERROR: FindPlugIns 80070005
*******************************************************************************
*
*
* Bugcheck
Analysis *
*
*
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of
error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80077b98f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`035696f0 fffff800`02ecda89 : fffffa80`077b98d0
fffffa80`05519b60 fffff8a0`00000003 00000000`00000001 :
nt!WheapCreateLiveTriageDump+0x6c
fffff880`03569c10 fffff800`02daf667 : fffffa80`077b98d0
fffff800`02e285f8 fffffa80`05519b60 00000003`00000005 :
nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03569c40 fffff800`02d17c45 : fffff800`02e8a360
fffffa80`06c59828 fffffa80`06c59820 fffffa80`05519b60 :
nt!WheapProcessWorkQueueItem+0x57
fffff880`03569c80 fffff800`02c90961 : fffff880`01362e00
fffff800`02d17c20 fffffa80`05519b60 00000000`0000055a :
nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03569cb0 fffff800`02f27c06 : 38f591fe`4baac1c9
fffffa80`05519b60 00000000`00000080 fffffa80`054fd040 :
nt!ExpWorkerThread+0x111
fffff880`03569d40 fffff800`02c61c26 : fffff880`0336a180
fffffa80`05519b60 fffff880`033750c0 da4b482f`3a559c07 :
nt!PspSystemThreadStartup+0x5a
fffff880`03569d80 00000000`00000000 : fffff880`0356a000
fffff880`03564000 fffff880`041c8590 00000000`00000000 :
nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
Followup: MachineOwner
---------
5: kd> !errrec fffffa80077b98f8
===============================================================================
Common Platform Error Record @ fffffa80077b98f8
-------------------------------------------------------------------------------
Record Id : 01cb44dd927bef43
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 8/26/2010 5:14:45
Flags : 0x00000002 PreviousError
===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor @ fffffa80077b9978
Section @ fffffa80077b9a50
Offset : 344
Length : 192
Flags : 0x00000001 Primary
Severity : Fatal
Proc. Type : x86/x64
Instr. Set : x64
Error Type : Micro-Architectural Error
Flags : 0x00
CPU Version : 0x00000000000106a5
Processor ID : 0x0000000000000000
===============================================================================
Section 1 : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor @ fffffa80077b99c0
Section @ fffffa80077b9b10
Offset : 536
Length : 128
Flags : 0x00000000
Severity : Fatal
Local APIC Id : 0x0000000000000000
CPU Id : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0 @ fffffa80077b9b10
===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa80077b9a08
Section @ fffffa80077b9b90
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal
Error : Internal timer (Proc 0 Bank 5)
Status : 0xfe00000000800400
Address : 0x0000388000e05dbd
Misc. : 0x0000000000007fff
5: kd> !cpuinfo
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
5 6,26,5 GenuineIntel 2806 0000001100000000 211b3ffe
-- Mike Burr
Free Windows Admin Tool Kit Click here and download it now
August 30th, 2010 11:29pm
I have tested the Memtest86+ once and it Passed.
Also tested the Known Good Harddrive & Memory= Same issue.
Also tested new graphic card= same issue.
As It freezes in BIOS It is CPU or/and Motherboard,
And I have no spare I can test there.
So I will return it to where I bought it. And let them test it
And then Return new working components.
Thanks for your support!
Very much Appreciated.
Regards
Tobias
August 31st, 2010 3:14pm
It was the Videocard...
First I tested brand new: Radeon 5850, Same problem
then I tested brand new: Asus Geforce GTX 470 same issue,
Then I tested Geforce GTX 295 = Worked fine.
Then I bought Powercolor PCS+ Radeon 5870 = also worked.
Now I will claim money back for the first 2 videocards I bought.
//Tobias
Free Windows Admin Tool Kit Click here and download it now
September 10th, 2010 1:53pm