System freezes and Bluescreens  0x8000000000000002
Hello! I have had my system for a week now with issues. Sometimes the system freezes at startup sometimes after a few hours. Does not matter what I do. The Spec: Intel Core i7 Quad i7-930 ASUS P6X58D-E Corsair TX 750W PSU Corsair Dominator DHX+ DDR 1600Mhz 6GB BenQ TFT 24" G2420HDBL LED Antec Performance One P193 Samsung 22x DL SH-S223C, Svart Asus Geforce GTX 470 Samsung Spinpoint F3 1TB Windows 7 Pro 64-Bit Svensk Some I found in event viewer. - System - Provider [ Name] Microsoft-Windows-Eventlog [ Guid] {fc65ddd8-d6ef-4962-83d5-6e5cfe9ce148} EventID 1101 Version 0 Level 2 Task 101 Opcode 0 Keywords 0x4020000000000000 - TimeCreated [ SystemTime] 2010-08-27T20:41:55.642831800Z EventRecordID 1133 Correlation - Execution [ ProcessID] 1320 [ ThreadID] 1476 Channel Security Computer Fortress Security - UserData - AuditEventsDropped Reason 0 ##################################### - System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-08-27T20:41:49.824021600Z EventRecordID 5048 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Fortress - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0 ############################################## - System - Provider [ Name] EventLog - EventID 6008 [ Qualifiers] 32768 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-08-27T20:41:54.000000000Z EventRecordID 5044 Channel System Computer Fortress Security - EventData 22:40:01 ‎2010-‎08-‎27 193 DA07080005001B001600280001008100DA07080005001B00140028000100­8100600900003C000000010000006009000000000000B004000001000000­00000000 -------------------------------------------------------------------------------- Binära data: Data som 16-bitarsvärden (word) 0000: 000807DA 001B0005 00280016 00810001 0008: 000807DA 001B0005 00280014 00810001 0010: 00000960 0000003C 00000001 00000960 0018: 00000000 000004B0 00000001 00000000 Data som 8-bitarsvärden (byte) 0000: DA 07 08 00 05 00 1B 00 Ú....... 0008: 16 00 28 00 01 00 81 00 ..(.... 0010: DA 07 08 00 05 00 1B 00 Ú....... 0018: 14 00 28 00 01 00 81 00 ..(.... 0020: 60 09 00 00 3C 00 00 00 `...<... 0028: 01 00 00 00 60 09 00 00 ....`... 0030: 00 00 00 00 B0 04 00 00 ....°... 0038: 01 00 00 00 00 00 00 00 ........ There you have "some" Here is my Dump file, Here you can download it: 2shared - download 082610-23010-01.dmp ## A long way down on that page press-->: "Save file to your PC: click here" ## I have runned Memtest86+ Without errors, Also tested Known Good Memory/Harddrive= Still same problem.. Even got Freeze during windows installation Regards Tobias
August 30th, 2010 6:28pm

2shared isn't letting me download it, can you upload it to skydrive, http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html -- Mike Burr
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August 30th, 2010 7:48pm

Even got Freeze in BIOS just now... Now to determine if it's the Motherboa or CPU.. Disabled Speestep=same issue.. <iframe title ="Preview" scrolling="no" marginheight="0" marginwidth="0" frameborder="0" style="width:98px;height:115px;padding:0;background-color:#fcfcfc;" src="http://cid-57633307b8c26924.office.live.com/embedicon.aspx/Public/082610-23010-01.dmp"></iframe>
August 30th, 2010 10:19pm

It appears that you have a serious hardware problem, based on the dump, I would say that it is most likely the processor (the error specifically states that it was an internal timer issue). I have also seen this type of timer issue with faulty RAM, but as you said it may also be a problem in the motherboard. I would try to rule 1-2 of these out (or simply replace the parts if under warranty) Short of replacing the processor (if it is on warranty/maintenance), I would consider testing the processor with Prime95 (use the stress/torture test) http://www.mersenne.org/freesoft/ Next I would test; the RAM with Windows Memory Diagnostic and memtest86+ http://oca.microsoft.com/en/windiag.asp http://www.memtest.org/ 5: kd> !analyze -v ERROR: FindPlugIns 80070005 ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa80077b98f8, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_GenuineIntel CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`035696f0 fffff800`02ecda89 : fffffa80`077b98d0 fffffa80`05519b60 fffff8a0`00000003 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c fffff880`03569c10 fffff800`02daf667 : fffffa80`077b98d0 fffff800`02e285f8 fffffa80`05519b60 00000003`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49 fffff880`03569c40 fffff800`02d17c45 : fffff800`02e8a360 fffffa80`06c59828 fffffa80`06c59820 fffffa80`05519b60 : nt!WheapProcessWorkQueueItem+0x57 fffff880`03569c80 fffff800`02c90961 : fffff880`01362e00 fffff800`02d17c20 fffffa80`05519b60 00000000`0000055a : nt!WheapWorkQueueWorkerRoutine+0x25 fffff880`03569cb0 fffff800`02f27c06 : 38f591fe`4baac1c9 fffffa80`05519b60 00000000`00000080 fffffa80`054fd040 : nt!ExpWorkerThread+0x111 fffff880`03569d40 fffff800`02c61c26 : fffff880`0336a180 fffffa80`05519b60 fffff880`033750c0 da4b482f`3a559c07 : nt!PspSystemThreadStartup+0x5a fffff880`03569d80 00000000`00000000 : fffff880`0356a000 fffff880`03564000 fffff880`041c8590 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV Followup: MachineOwner --------- 5: kd> !errrec fffffa80077b98f8 =============================================================================== Common Platform Error Record @ fffffa80077b98f8 ------------------------------------------------------------------------------- Record Id : 01cb44dd927bef43 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 8/26/2010 5:14:45 Flags : 0x00000002 PreviousError =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ fffffa80077b9978 Section @ fffffa80077b9a50 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Micro-Architectural Error Flags : 0x00 CPU Version : 0x00000000000106a5 Processor ID : 0x0000000000000000 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ fffffa80077b99c0 Section @ fffffa80077b9b10 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000000 CPU Id : a5 06 01 00 00 08 10 00 - bd e3 98 00 ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ fffffa80077b9b10 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ fffffa80077b9a08 Section @ fffffa80077b9b90 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : Internal timer (Proc 0 Bank 5) Status : 0xfe00000000800400 Address : 0x0000388000e05dbd Misc. : 0x0000000000007fff 5: kd> !cpuinfo CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features 5 6,26,5 GenuineIntel 2806 0000001100000000 211b3ffe -- Mike Burr
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August 30th, 2010 11:29pm

I have tested the Memtest86+ once and it Passed. Also tested the Known Good Harddrive & Memory= Same issue. Also tested new graphic card= same issue. As It freezes in BIOS It is CPU or/and Motherboard, And I have no spare I can test there. So I will return it to where I bought it. And let them test it And then Return new working components. Thanks for your support! Very much Appreciated. Regards Tobias
August 31st, 2010 3:14pm

It was the Videocard... First I tested brand new: Radeon 5850, Same problem then I tested brand new: Asus Geforce GTX 470 same issue, Then I tested Geforce GTX 295 = Worked fine. Then I bought Powercolor PCS+ Radeon 5870 = also worked. Now I will claim money back for the first 2 videocards I bought. //Tobias
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September 10th, 2010 1:53pm

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